Special Notice: Renzi Foodservice Response to COVID-19

Posted 3/12/2020



To our valued customers,

As you are all aware, the information and status of the coronavirus in New York State, and throughout the country, is changing rapidly. As your trusted local foodservice distributor, we wanted to assure you that we are taking all recommended and necessary precautions to ensure our workforce, our distribution facility, and the food we are delivering to you on a daily basis is as safe as possible.

We have a responsibility to our team members, to you – our valued customers, and to the community at large to take this situation very seriously and to ensure we are doing our part to mitigate any risk. We are closely monitoring the situation and will update you accordingly as any new developments in our standard business operations occur. Please continue reading below for a brief overview of steps we are taking at this time.

Warehouse Facility & Food Safety

Our warehouse is regularly audited by a third-party agency and has continually received superior ratings for food safety, sanitation, operations methods and HACCP best practices. We will continue to operate at this level – and take additional precautions – to ensure that our food handling and sanitation methods are exceeding expectations.

Renzi Foodservice has provided instruction to all of our team members to pay close attention to personal hygiene, to practice frequent and thorough handwashing, and to keep all workspaces clean and sanitized. We will also be increasing the frequency of overall cleaning and sanitization throughout our facility. We have also encouraged all team members to stay home if they or their immediate family members are feeling ill or unwell.

Staffing & Transportation

We know that our drivers are often the people who you are in contact with the most and who are entering into your establishment to deliver your products. We have instructed our driving team to adhere to any protocols you may have in place for your establishment in terms of monitoring for signs of illness or any restricted access areas. They will also be taking extra precautions to sanitize their trucks between stops and to increase the frequency of handwashing before and after handling any product.

Renzi Food Show

At this time, New York State has prohibited all events and gatherings over 500 people. Unfortunately, this would include the Renzi Food Show, which was slated for April 28 in Lake Placid. Due to these extreme circumstances, the Renzi Food Show has been cancelled to ensure the safety of our entire team, our customers and our vendor community.

Your Business – Impacts & Steps You Can Take

While we are hopeful that this situation does not continue to escalate in our immediate region, we understand that this is an unprecedented situation that may be very nerve-wracking, especially for small local businesses. We want to do everything we can to partner with you as we weather this storm, together.

For your convenience, especially during this time of recommended limited social contact, please remember that you have 24/7 access to our online ordering platform, Renzi Connect. This platform provides you the flexibility to place your orders and monitor all necessary account information digitally. For more information, visit: https://renzifoodservice.com/RenziConnect.

As we all aim to make careful and informed decisions, we encourage everyone to stay updated on the latest news from foodservice industry associations and governmental agencies.

Please see below links for helpful safety tips to help you navigate this situation and prepare your business for the days ahead:

Please be assured that we are doing everything we can to maintain a safe and healthy workplace. We will continue to monitor the situation and we will respond quickly, and update you accordingly, as circumstances change.

Please visit our website at https://renzifoodservice.com for the most up-to-date information as it relates to our business operations and for helpful tips. Our priority is the well-being of our team; you and your businesses; and our overall local communities.

Thank you for placing your trust in us and for your continued partnership.

-Jude Renzi
CEO, Renzi Foodservice